WARNING! WE ONLY WORK WITH SMALL TEAMS AND PROGRAM AVAILABILITY IS LIMITED. APPLY NOW!

POWERING SMALL TEAMS

HOW TO MANAGE THE WORKPLACE

CONFLICT

AND COME OUT BEING THE HERO!

INCREASE PERFORMANCE, PRODUCTIVITY AND MOTIVATION 

INTENSIVE TEAM-BASED CONFLICT RESOLUTION PROGRAM

Effectively Resolving Workplace Conflicts Means That Your Employees Can Get On With Their Jobs, Saving You Time, Money And Workplace Relationships.

Failing To Resolve Workplace Conflicts Effectively And Efficiently Can Place An Immense Burden On Your Staff And Organization.

But, What Is Really The Problem?

Certainly, One Of The Biggest Problems Is Ignoring The Conflict. But, When Is The Perfect Time To Address It...? Well, The Baseline Can Be That Anything Or Anyone That Disrupts The Office, Impacts The Productivity Or Poses A Threat To Other Employees Or The Physical Security, Needs Addressing. 

NOW, Let's Put This In Mathematical Terms

  • 85% of employees experience some kind of conflict
  • 29% of employees nearly constantly experience conflict
  • 34% of workplace conflict happens among employees on the front line
  • ​12% of employees say they often see conflict within the senior team
  • ​49% of workplace conflict happens as a result of personality clashes and egos
  • ​34% of workplace conflict is a result of workplace stress
  • ​33% of workplace conflict is a result of heavy workloads
  • ​27% of employees have seen personal attacks arise from conflicts
  • ​25% of employees have witnessed absence or sickness due to conflict
  • ​9% of employees have seen projects fail because of workplace conflict
  • ​11 billion is lost annually due to employee turnover (Bloomberg BNA) (Commonly cited statistic, source link unfound)
- Cost Of Replacing Entry-Level Employees: 30-50% Of Their Annual Salary (ERE Media)

- Cost Of Replacing Mid-Level Employees: 150% Of Their Annual Salary (ERE Media)

- Cost Of Replacing High-Level Or Highly Specialized Employees: 400% Of Their Annual 

The Typical Manager Spends 25-40% Of His Or Her Time Dealing With Workplace Conflicts. That’s One To Two Days Of Every Work Week. Washington Business Journal. Don't Let That Be You.

SOLUTION:

  • Identify The Source Of The Conflict If Possible.
  • Do Not Overlook "Red Flags" Or Wait For A Critical Incident To Seek Professional Intervention.
  • Investigate The Situation.
  • ​Use Accountability Instead Of Forgiveness.
  • ​Consider In-Service Training For Managers, Team Members And All Supervisory Personnel.

NOW, What Makes This Strategic Program, Any...

DIFFERENT?

Let's Be Honest.

Conflicts In The Workplace Are Inevitable; However, They Don't Have To Bring Down The Morale, Affect The Performance Or The Productivity. 

Our In-Depth Risk Assessment Identifies Major Areas Of Concern, Sources Of Conflicts And Will Determine The Best Resolution Strategy For The Betterment Of The Team.

The 9 Modules Strategic Program Is Designed To Understand How Conflict Resolution Techniques Will Positively Impact On Productivity And Morale of Both,The Individual And The Team. 

That's The Reason I Created This Program!

Hi, My name is Juan Morales, l am an international speaker, strategic coach, mentor and behavior analyst with over 20 years of experience in the area of leadership, conflict resolution, influence, persuasive communication and growth mindset. 
During the last 11 years, I have been actively involved in employee misconduct, waste, fraud, abuse, hostile work environment and how conflicts in the workplace can lead to decreased engagement and productivity, increased stress, illness, absenteeism and higher turn over.
With that in mind, I designed this program to help individuals and organizations to improve their productivity, communication, performance and profitability. See you in training!

THINK OF THE PROGRAM AS A 1-ON-1 PERSONAL

 MENTORING

MODULE 1

Module # 1 - Are You Communicating Or Connecting With Your Team?

Team members judge a leader on his or her communications skills, but they will follow based on how you connect with them.

MODULE 2

Module # 2 - Are We Really Different?  

What happens when employees are more focused on their personal interests than the interests of the team, conflict is inevitable.

MODULE 3

Module # 3 - Understanding The Genesis Of The Conflict. 

Are you helping or intimidating? Let's focus on the problem, not the individual..yet. Don't use your last resource first. 

MODULE 4

Module 4 - The Cost Of Conflict In The Workplace.

How much does it cost your business? Do you know how many hours per week an employee can spent dealing with workplace conflict? 

MODULE 5

Module # 5 - The Conflict Does Not End.

Accountability is not about forgiveness. Would you rather relief the guilt or ensure that it doesn't happen again. Break the cycle. 

MODULE 6

Module # 6 - Does Everyone Understand The Vision?

Your team needs to know the why before they can do the what. Communicate your Big vision even for a small team. 

MODULE 7

Module # 7 - Poor Performer or Not Engaged?

Accountability tools resolving violated expectation, broken commitments and bad behavior.

MODULE 8

Module # 8 - Let's See How Your Company Handles Those Tough Talks.

Here we have crucial conversations, confrontations, negotiations and of course an agreement.   

MODULE 9

Module 9 - It's Like Parenting, Teach Them How To Do It For Themselves.

Create problem solvers. Leaders who can share the vision, engaged while working remotely.  
DISTINCTION
Your Team Is More Than A Number. They Are People With Dreams And Desires That They Wish To Be Able To Fulfill While Working For Your Company. By Getting To Know About Their Conflicts And Offer A Solution, Is A Great Way To Get Them To Care About You And Your Company.
PRODUCTIVITY
When Your Team Is Ready, The Last Thing You Want To Do Is Get In The Way, Nothing Kills Productivity And Morale Like Unresolved Workplace Conflicts. Have You Considered That Even Customers Notice When There Are Hostility Among The Workforce? Guess What They Do, But It Can Be Fixed.
CLARITY
One Of The Benefits Of A Drama-Free Workspace Is Clarity. Maximizing Clarity Is A Distinct Advantage For You and Your Team. If Your Decisions Become Easier And More Accurate It Means You're Wasting Less Time And Money On Things That Don't Propel Your Business And Mission Forward...

IF YOU READ THIS FAR, HERE'S MY

INVITATION

  • Are You Ready To Stop That Overwhelming Feeling And Get "Clarity" On Exactly What Steps To Take Next For The Best Of Your Team?
  • Are You Ready To Start Gaining Momentum By Working "With Me" As We Delineate, Design, Launch, And Strategize The Best Conflict Resolution Techniques For Your Business?
  • If This Sounds Like A Good Investment, Apply Now To Find Out If Your Team Qualify For A Transformation.

NOW, THE QUESTION IS...

Are You In?

LET'S CONNECT!

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